Terms of service

Terms of Service for [Your Makeup Tool Brand Name]

Effective Date: 16/10/2024

Welcome to Pink Freak (referred to as “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using any part of our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. General Information

1.1. Eligibility: By using our website or purchasing our products, you confirm that you are at least 18 years old or have the consent of a legal guardian. 1.2. Changes to Terms: We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting, and continued use of our services implies acceptance of the new Terms. 1.3. Products and Services: All information about our products, including descriptions and prices, is subject to change without notice.

2. Orders and Payments

2.1. Placing an Order: To place an order, you must provide accurate and complete information. We reserve the right to refuse or cancel orders at any time. 2.2. Pricing:  We are not responsible for errors in pricing, and we reserve the right to cancel orders that result from pricing errors. 2.3. Payment: We accept the following payment methods: [debit cards, credit cards and PayPal]. By providing payment information, you authorise us to charge the designated payment method for the total amount of your order. 2.4. Order Confirmation: Once your order is placed, you will receive a confirmation email. This email does not guarantee that the order will be fulfilled if there are issues such as stock availability or pricing errors.

3. Shipping and Delivery

3.1. Shipping Policy: Orders are processed and shipped according to our shipping policy. 3.2. Shipping Times: Delivery times are estimates and may vary based on location, carrier availability, or unforeseen circumstances. We are not liable for delays caused by third-party shipping carriers. 3.3. International Shipping: International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the customer.

4. Returns and Refunds

4.1. Return Policy: Our return policy is outlined in detail. Items must be returned within 28 days of purchase in their original, unused condition. 4.2. Refunds: Refunds are issued once the returned items are received and inspected. We reserve the right to refuse refunds if the items are not in acceptable condition. 4.3. Exchanges: Exchanges are only available for defective or damaged products. If you receive a damaged item, contact us at pinkfreauk@gmail.com

5. Product Usage and Safety

5.1. Usage Guidelines: Our makeup tools are intended for personal cosmetic use only. Follow the provided instructions for each product to ensure proper and safe use. 5.2. Allergic Reactions: We are not responsible for any allergic reactions or skin sensitivities that may occur from the use of our products. Always perform a patch test before using any new product. 5.3. Product Care: To extend the life of your makeup tools, follow the cleaning and maintenance instructions provided. Misuse or improper care may reduce product quality.

6. Intellectual Property

6.1. Ownership: All content, designs, trademarks, and intellectual property on our website and products are owned by Pink Freak and protected by applicable laws. 6.2. Limited License: You may view, download, or print material from our website for personal, non-commercial use only. You may not reproduce, distribute, or create derivative works without our written permission.

7. Limitation of Liability

7.1. Disclaimer: Our products and services are provided “as is” without any warranties, express or implied. We do not guarantee that our services will be uninterrupted, error-free, or free from viruses or harmful components. 7.2. Liability: In no event shall Pink Freak or its affiliates be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website, even if advised of the possibility of such damages.

8. Indemnification

You agree to indemnify and hold Pink Freak, its affiliates, and employees harmless from any claims, damages, liabilities, or expenses arising out of your use of our products, services, or violation of these Terms.

9. Privacy Policy

Your use of our services is subject to our Privacy Policy, which can be found in our Privacy Policy section.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.

11. Dispute Resolution

Any disputes arising from these Terms or the use of our services shall be resolved through arbitration in accordance with the rules of the Central Arbitration Committee and conducted in the United Kingdom.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Pink Freak LTD
Brocastle Manor, Brocastle, Bridgend, Wales, UK.
pinkfreakuk@gmail.com